Refund policy
Refund Policy
Refund Policy – Avlina Beauty
At Avlina Beauty, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we're here to help.
Returns
We accept returns within 30 days of the delivery date.
To qualify for a return:
- The item must be unused and in its original condition.
- The item must be returned in its original packaging.
- Proof of purchase or order confirmation is required.
Products that have been opened, used, damaged by the customer, or marked as non-returnable cannot be returned.
Non-Returnable Items
The following products are not eligible for returns:
- Opened skincare or beauty products
- Personal care items
- Gift cards
- Clearance or final sale items
Refunds
Once your return is received and inspected, we will notify you regarding the approval or rejection of your refund.
If approved, your refund will be processed to your original payment method within 5–10 business days.
Shipping charges are non-refundable unless the return is due to our error.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with photos of the product and packaging.
Return Shipping
Customers are responsible for return shipping costs unless the item is defective or we shipped the wrong product.
Contact
Email: saimali78dnb@gmail.com
Phone: +1 (213) 582-6182